Privacy Policy
for Tecnologia LLC
Effective Date: 23/04/2025
At Softracker, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software and services (collectively, the “Services”). By using our Services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name, email address, phone number, company name, billing details
Login credentials (if registering on our platform)
Other contact or identification details submitted by you
b. Technical & Usage Information
IP address, browser type, operating system, device info
Pages visited, time spent, actions taken on our Services
Cookies and tracking technologies (see section 6)
c. Business Data
Information related to your business operations shared for software customization or support
Uploaded documents or files (e.g., invoices, sales data, inventory data)
2. How We Use Your Information
We use the information we collect to:
Provide and maintain our Services
Improve, personalize, and expand our offerings
Communicate with you regarding support, updates, and promotions
Process payments and manage accounts
Ensure security and prevent fraud
Comply with legal and regulatory obligations
3. How We Share Your Information
We do not sell or rent your data. We may share information with:
Service Providers (e.g., payment processors, hosting providers) under strict confidentiality
Legal Authorities if required by law, regulation, or legal process
Business Transfers, in the event of a merger, acquisition, or sale
4. Data Security
We use commercially reasonable measures to protect your personal data from unauthorized access, use, or disclosure. This includes encryption, firewalls, and regular security audits.
5. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Correct or update your information
Request deletion of your data (subject to legal and contractual limitations)
Withdraw consent where processing is based on your consent
File a complaint with a data protection authority
To exercise any of these rights, contact us at support@softracker.com
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze usage patterns. You can manage cookie preferences through your browser settings.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When no longer needed, we securely delete or anonymize the data.
8. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their policies before submitting any information.
9. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with a new effective date. Continued use of our Services constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
📧 Email: support@softracker.com
🌐 Website: softracker.com
📞 Phone: +8801316397072